We do not offer boarding services in our own home or facility, instead, we are an in-home pet service provider. We take care of the pet(s) in the comfort of your home where they will feel most comfortable in their space and normal routine. If you prefer a boarding option, we do recommend two great places in the Dickson area: K9 Station and Stay Golden.
Hey there, pet parent!
We are so happy you are here. My name is Kelli, and I live in beautiful Downtown Dickson, Tennessee. I grew up as an army kid living all over and never really had a place that I could call home. When I met my husband Chris who is retired from the Army himself, he wanted to move somewhere closer to his family and plant roots in a small town in middle Tennessee and Dickson became the winner!
I have an entrepreneurial spirit…
and I wanted to start a business here, but I wasnโt sure what the need was until we went out of town and realized we didnโt have anyone to take care of our 4 dogs. They like to stay home in their comfy space, so boarding isnโt the preferred option for them. I thought that it would be so cool if there was a professional service that would come to our house and keep them happy while we were gone, and that is how the โDickson Dog Momโ idea was born.
Once we started growing…
I quickly realized that there was a significant need for what we offer, so Chris and I decided to have him retire from his corporate job and have him join me full time making us a husband and wife team.
Being able to connect with both the human and animal community in a town that we love is such a joy and we believe we are truly living a dream life! Thank you for being a part of this with us.
Frequently Asked Questions
What types of pets do you care for?
Our specialty is dogs and cats, however we have taken care of horses, birds, hamsters, goats, chickens, and other various farm animals. Adding these pets will incur additional charges and will be discussed before services are performed.
Can you provide service on short notice?
It is a case by case basis, but thankfully this is our full time business so it does allow us to be more flexible- so reach out to us and we will always try to see what we can do!
What is a free Meet and Greet/Onboarding process for a new client?
We always do a free initial meet & greet to ensure that we are a good fit and that we will have a great working relationship as humans as well as a good connection with your pet(s). We will cover the details of their care, basics of the home, etc.
Do you provide services on holidays?
Yes, we do offer services on all major school & federal holidays, but please be aware that we charge Holiday Fees.
What are your service areas?
Within 10 to 15 minute drive of Downtown Dickson area.
How do I pay my invoice?
We accept payment through Venmo, PayPal, Cash, Check & Apple Cash. Total for services will be sent once the sit is complete and payment will be expected to paid in full immediately upon completion.
How often do you drop in?
For drop-ins only, we visit your pet up to 3x per day (AM between 6-8am, Midday 12-3, PM 7-9pm)
What do overnights include?
Overnights include sleeping there plus the morning routine, mid-day and evening check-in. Guarantee return to home No later than 10pm or earlier for sleepover. During our stay we will get mail, take out trash, water plants, sweep/vacuum, change your sheets on the day of your return, open/close blinds every morning & evening. We will also send regular photo & text updates so you can see that your fur babes are having a great time. Please note: We do not provide 24 live-in care, and will be away from the home at times during the day.
Cancellation Policy?
Our policy is lenient as long as we are not on our way to your home for the visit/walk OR you are a repeat offender. If it happens more often than not and you book a lot with us and cancel repeatedly, we will have to end our relationship. Our time is valuable!
What is your preferred method of communication?
TEXT, OF COURSE! Do people even use a phone for calls these days? We are almost always out in the field walking pups or cleaning litter boxes so phone calls arenโt often the easiest, however, sometimes a quick voice chat is necessary to discuss important details that can be lost in a text. Touch base with us via text first and we will always respond as quickly as possible and make a plan for next steps if needed.