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Loving care when
you’re not there. 

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Frequently Asked Questions

Are you a kennel/boarding facility?

We do not offer boarding services in our own home or facility, instead, we are an in-home pet service provider. We take care of the pet(s) in the comfort of your home where they will feel most comfortable in their space and normal routine. If you prefer a boarding option, we do recommend two great places in the Dickson area: K9 Station and Stay Golden.

What types of pets do you care for?

Our specialty is dogs and cats, however we have taken care of horses, birds, hamsters, goats, chickens, and other various farm animals. Adding these pets will incur additional charges and will be discussed before services are performed.

Can you provide service on short notice?

It is a case by case basis, but thankfully this is our full time business so it does allow us to be more flexible- so reach out to us and we will always try to see what we can do!

What is a free Meet and Greet/Onboarding process for a new client?

We always do a free initial meet & greet to ensure that we are a good fit and that we will have a great working relationship as humans as well as a good connection with your pet(s). We will cover the details of their care, basics of the home, etc.

Do you provide services on holidays?

Yes, we do offer services on all major school & federal holidays, but please be aware that we charge Holiday Fees.

What are your service areas?

Within 10 to 15 minute drive of Downtown Dickson area.

Dickson dog mom map service area

How do I pay my invoice?

We accept payment through Venmo, PayPal, Cash, Check & Apple Cash. Total for services will be sent once the sit is complete and payment will be expected to paid in full immediately upon completion.

How often do you drop in?

For drop-ins only, we visit your pet up to 3x per day (AM between 6-8am, Midday 12-3, PM 7-9pm)

What do overnights include?

Overnights include sleeping there plus the morning routine, mid-day and evening check-in. Guarantee return to home No later than 10pm or earlier for sleepover. During our stay we will get mail, take out trash, water plants, sweep/vacuum, change your sheets on the day of your return, open/close blinds every morning & evening. We will also send regular photo & text updates so you can see that your fur babes are having a great time. Please note: We do not provide 24 live-in care, and will be away from the home at times during the day.

Cancellation Policy?

Our policy is lenient as long as we are not on our way to your home for the visit/walk OR you are a repeat offender. If it happens more often than not and you book a lot with us and cancel repeatedly, we will have to end our relationship. Our time is valuable!

What is your preferred method of communication?

TEXT, OF COURSE! Do people even use a phone for calls these days? We are almost always out in the field walking pups or cleaning litter boxes so phone calls aren’t often the easiest, however, sometimes a quick voice chat is necessary to discuss important details that can be lost in a text. Touch base with us via text first and we will always respond as quickly as possible and make a plan for next steps if needed.

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Areas We Service

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Dickson dog mom map service area

You love your pets, and so do we.

Live life on your own schedule!

What Makes Us Unique

  • In business for 5+ years
  • Veteran-owned
  • We are full-time professionals (This is not a side hustle)
  • 100+ recurring clients
  • We show up when we say we will!
  • Dickson’s premiere in-home pet-sitters
  • Licensed & Insured

In-home pet care is what we do.

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Tell us about
your pet's needs

We'll set up a
free meet & greet

If we're a good fit, we'll take it from there!